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    Novel Coronavirus (COVID-19)
Small Business Planning Tool


STEP 1 - What work can my small business do?

Start by finding out the rules and knowing your OHS responsibilities


Check what I'm allowed to do

You must follow the public health directions in your province or state. Check what you are allowed to do for your type of business and make sure you can operate safely under these conditions.


Check I can keep my workers and customers safe

OHS legislation requires that you ensure the safety of your workers, yourself and any others in the workplace as much as you reasonably can. Check advice from your OHS regulator or contact HSE International.

STEP 2 - Plan and prepare to operate during the COVID-19 pandemic

Take time to think about new health and safety risks in your business. What could go wrong?

  • Have I done everything I reasonably can to keep people (workers, customers, visitors and myself) at my workplace physically and psychologically safe during the pandemic?

  • Have I consulted with my workers about the risks (new and existing) and how we can address them?

  • Have I talked to the other businesses I work with or share a premises with?

  • Does everyone know what to do if they become unwell (e.g. when to stay away from the workplace) or where to get help when they are having problems (e.g. mental health)?

  • How have I kept myself, workers and customers safe in the past? And how has COVID-19 changed that (Are there any other new or changed risks I need to consider)?

  • Have I trained my workers on new processes and equipment?



What will I do if someone gets COVID-19? What will I do if someone becomes unwell? Have I updated my risk assessment?


Talk to workers

What do I need to talk to workers about?

Are my staff trained in what they need to do?


Prevent the spread

Distancing – how will I ensure  people can keep physically apart?
Cleaning - How will I clean my workplace?
Hygiene – how do I prevent germs spreading? 


Tell customers and businesses we work with

Have I updated our information and

let customers

know about any new arrangements? Have I put signs up about

what to do? 


Look out for each other

How will you and your workers take care of each other? How will you let each other know if there's a problem (e.g. reporting)?


Vulnerable people

Are workers or others (e.g. customers and visitors) in my workplace particularly vulnerable? 

STEP 3 - Monitor & review


Don’t set and forget - you must continue to make sure workers are safe and that you keep talking to them.

Keep up to date and follow public health and WHS advice.


Isolated work & less support

Are staff now working alone or with less support? Are the ways we used to manage safety less effective? How will workers report issues/incidents? How will I proactively check they are ok?


Mental Health

Is our work causing stress (or a risk to mental health)? What can we do to reduce the stress?


Physical risks

Do I need to update OHS plans due to to changed processes and work? Are there new risks? E.g. are there risks from misusing personal protective equipment if not trained or of violence or aggression from customers?


Novel Coronavirus


Information for your industry about workplace health and safety and COVOD-19.

For more information about how we can work together to navigate through your risks and responsibilities during the COVID-19 pandemic, select CONTACT US below or call toll free on 866 337 4734 to arrange an appointment with one of our experienced team members today.


Schedule a Free 30-minute Consulting Assessment Call

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